YouthVillagesGear.org is produced and administered by Signet, Inc., the preferred outsource for Youth Villages corporate-identity merchandise and apparel. We maintain a reputation for high-quality products and services, timely delivery and creative assistance, while adhering to high professional standards.

Our Youth Villages Team is ready and waiting to help you with any catalog or special-order merchandise you may need.

Pricing

• Pricing is subject to change without notice.
• All merchandise is available in single units, allowing Youth Villages employees and supporters to purchase for themselves and their families.
• Online price applies to orders for one (1) or more that ship from Signet, Inc. within one (1) business day of order placement.
• Orders delivered in Tennessee will be subject to 9.75% sales tax.
• Shipping/handling will be added to each order.
• Residential deliveries require an additional $4.00 in shipping/handling.

Shipping

• Ground (3-5 day) service unless otherwise requested
• Rush (2-day or overnight) available upon request
• Weekly courier to Bartlett corporate office only

Payment

• Credit Card: Visa, MasterCard, Discover and American Express
• Youth Villages Gear gift card

Return Policy

• Signet, Inc. will gladly accept and process in-stock returns at no charge (except freight, when applicable) within 30 days of purchase, no questions asked.
• Merchandise must be in sellable condition.
• A return authorization number must be obtained from a Signet TruGreen team representative and noted on the package being returned.
• Customer is responsible for return shipping, as well as shipping/handling on the original order and the exchange order (if applicable).
• Signet, Inc. will handle all merchandise pick up arrangements for damaged/defective or mis-shipped orders.
• No restocking fee applies.
• Special Order/Custom items are not returnable.

How to Return Merchandise

• Contact a Signet® representative to obtain a Return Authorization (RA) number at 800-654-3889 (outside Memphis), or 387-5555 (Memphis).
• Write the RA number on the outside of each box/carton.
• Ship your return to:
  
  Signet, Inc.
  Attn: Returns Dept.
  1801 N. Shelby Oaks Drive, Suite 12
  Memphis, TN 38134

Accessibility

• We are committed to improving the accessibility and usability of our website for all customers with disabilities. We are working to ensure that our website will comply with all applicable standards.
• If at any time you have specific questions or concerns about the accessibility of our website please contact us by emailing yvstore@gosignet.com.